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Human Override
Giving people a clear, timely way to stop, change or reverse an automated action.
What is Human Override?
Giving people a clear, timely way to stop, change or reverse an automated action.
What you learn
People must be able to stop automation before it’s too late.
When it helps
a person must pause, stop or reverse a specific automated action before it causes harm.
Use it at work
- Find the automated actions that can cause harm.
- Give people enough time and information to step in.
- Make stopping fast and obvious.
- Let people reverse the action afterward.
Your output
For each automated action, check: can the right person see it coming, understand it and stop it in time? If not, add a pause or a hold.
Watch for
An override that arrives too late, or is too hard to use.
Related practices
- Automation Allocation
- Situation Awareness
- AI Failure Recovery
- AI Oversight
- Agent Workflow Design
- Robot Handoffs
Sources
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