Shape
Situation Awareness
Helping people understand what’s happening now, what it means, and what comes next.
What is Situation Awareness?
Helping people understand what’s happening now, what it means, and what comes next.
What you learn
Show what’s happening, why it matters, and what needs attention next.
When it helps
people see lots of data but can’t tell what’s happening or what needs attention.
Use it at work
- Find the few signals that show something is going wrong.
- Show each one against its limit or normal range.
- Show which way it’s heading, and how fast.
- Highlight what needs action now.
Your output
Look at a dashboard you use. Can you tell in five seconds what’s happening and what needs attention? Add trends and limits, not just values.
Watch for
Showing data without meaning, trend or priority.
Related practices
Sources
- Human Performance and Error: Situation Awareness
- Loss of Situation Awareness in Pilots: Analysis of Incident Reports
- Toward a Theory of Situation Awareness in Dynamic Systems
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