Steward
Trust Repair
Rebuilding confidence after broken commitments, through specific promises and visible follow-through.
What is Trust Repair?
Rebuilding confidence after broken commitments, through specific promises and visible follow-through.
What you learn
Rebuild trust with small promises you keep where others can see.
When it helps
people no longer rely on your commitments, or conversations about capacity feel hostile.
Use it at work
- Name what went wrong, without excuses.
- Ask what they’d need to see to rely on you again.
- Make a small, specific commitment.
- Keep it visibly, and repeat until trust returns.
Your output
Pick one relationship where trust slipped. Make one small, specific commitment you can keep every week, and keep it where they can see.
Watch for
Promising big changes, or apologizing without visible follow-through.
Related practices
Sources
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