Shape
Information Architecture
Organizing and naming information so people can find and understand it.
What is Information Architecture?
Organizing and naming information so people can find and understand it.
What you learn
Organize by how people look for things, not by your org chart.
When it helps
people can’t find things, or the structure follows your company’s departments.
Use it at work
- List the tasks people come to do.
- Ask people where they’d look for each one.
- Group and name things the way they do.
- Test whether people can find the top tasks.
Your output
Ask five people where they would look for your top three tasks. Rename or move anything that only makes sense inside your organization.
Watch for
Organizing by internal departments and terms.
Related practices
- Content Design
- Concept Modeling
- Usability Testing
- Card Sorting
- Tree Testing
- Taxonomy Design
- Navigation Design
- Search Design
- Content Modeling
Sources
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