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Capability Building

Developing the skills a team’s work requires, and the conditions to use them.

What is Capability Building?

Developing the skills a team’s work requires, and the conditions to use them.

What you learn

Build the ability the work needs, and remove what blocks it.

When it helps

the team’s work is changing, or people learned a skill but never use it.

Use it at work

  1. Write what the team must become able to do.
  2. Map the skills the team has today.
  3. Ask what stops people using the skills they have.
  4. Close the gap with practice, support and fewer blockers.

Your output

Pick one ability your team needs. Ask the people who should use it what stops them, and remove one blocker this month.

Watch for

Sending people to training without changing what stops them using it.

Related practices

Sources

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