Shape
AI Failure Recovery
Helping people finish their task when an AI gives a wrong or useless result.
What is AI Failure Recovery?
Helping people finish their task when an AI gives a wrong or useless result.
What you learn
When AI fails, help people finish the task another way.
When it helps
an AI gives a plausible but wrong answer, or retrying just produces more of the same.
Use it at work
- Show what the AI based its answer on.
- Let people correct the result directly.
- Offer another way to finish: a template, a person or manual steps.
- Learn from each correction.
Your output
For each AI feature, design the path for when it’s wrong: show the sources, allow direct edits, and offer a manual way.
Watch for
Offering only “regenerate” when the AI is wrong.
Related practices
Sources
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