Deliver
Design Intake
A clear route for incoming requests, so each one is assessed, owned and visible.
What is Design Intake?
A clear route for incoming requests, so each one is assessed, owned and visible.
What you learn
Every request needs one way in, an owner and a visible status.
When it helps
requests arrive through private messages, or nobody knows who owns a request.
Use it at work
- Choose one way for requests to arrive.
- Ask for the problem, the goal and the deadline.
- Review requests on a fixed schedule, and assign an owner.
- Show each request’s status where partners can see it.
Your output
List where your team’s requests arrive today. Choose one route, name who reviews it and when, and make each request’s status visible.
Watch for
Taking requests through private messages and hallway chats.
Related practices
Sources
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